FAQ

We know plans change so we have you covered with our cancelation and transfer policy for 2025 found in our Guardian Handbook.

Yes! We make every effort to honor group requests, although they are not guaranteed. Please keep in mind that all groupings must adhere to the age group guidelines already in place.

To make a group request, simply go to page 4 of your camper’s application and enter up to three bunk or cabinmate requests.

Please note: If you add additional weeks during the camp season, your camper may not be placed in the same group as their initial session.

No! There is no minimum or maximum number of weeks required to sign up. We want our Camp NAC community to have the flexibility to custom-build their summer based on their unique needs and schedules.

The more weeks you attend, the more you save!

• Save 5% off camp costs when you purchase 6 or more weeks per camper.
• Save 8% off camp costs when you purchase 8 or more weeks.

You can even combine these savings with our Early Bird Discount, 10% off camp costs available from January 1st to February 15th!

Yes! More camp weeks mean more fun! You can add additional weeks at any time, based on availability. However, please note the following:

• Additional weeks are subject to the current published tuition rate at the time of checkout.
  • For example, if you add weeks after the Early Bird Discount period ends (February 15th), the promotional pricing will no longer apply, and the weeks will be charged at the standard rate.
• A “Late to the Party Fee” will apply for any weeks added after June 1st, so we encourage families to plan ahead and secure their weeks early!

We recommend adding your camper’s weeks during the Early Bird Discount period to maximize savings and secure your preferred sessions.

We do! You can enroll in a 3-day single-day option directly online. However, please note the following guidelines:

• Guardians must select a minimum of 3 days per week to receive single-day pricing (no discounts apply).
• The selected days must be set but are transferable to other days within the same week or can be adjusted to a different set of 3 days in another week.
• A single day is not transferable to any other weeks.
• Refunds or credits will not be provided for missed days.

Campers enrolled in the single-day option must participate in our Camp NACster program.

All transfers must be made the week prior to the start of camp. Additionally, we do not prorate additional options for families choosing single-day enrollment.

Please visit our Single Day Cost Sheet to learn more about pricing.

We understand that families love to save while building a memorable summer for their campers! Here’s how you can maximize your discounts at Camp NAC:

1. Early Bird Discount

• Save 10% on your camp tuition when you register and pay in full between January 1st and February 15th.
• This is the best way to lock in savings early and ensure your camper’s spot in their favorite weeks!

2. Multi-Week Discount

• The more weeks you book, the more you save:
  • 5% Discount: Register for 6 or more weeks per camper.
  • 8% Discount: Register for 8 or more weeks per camper.
• Multi-week discounts can also be combined with the Early Bird Discount, giving you up to 18% off when you book early and commit to multiple weeks!

3. Sibling Discount

• We love seeing families join us! If you have multiple campers, you can save even more:
  • 5% off for the 2nd and 3rd siblings.
  • 10% off for 4th+ siblings (minimum 4 weeks per camper to qualify).

4. Plan Ahead to Avoid Late Fees

• Be sure to register for all your desired weeks by June 1st to avoid the “Late to the Party Fee” that applies to additional weeks added after this date.

5. Combine Discounts for Maximum Savings!

The best way to get the most discounts is to:

1. Register during the Early Bird Discount period.
2. Enroll for 6 or more weeks to take advantage of the multi-week discount.
3. Include siblings to qualify for the sibling discount.

By planning ahead and enrolling early, you can create a fun, customized summer for your camper while maximizing savings!

For any questions, help with registration, or looking for a personalized quote, feel free to reach out to us at 215-944-8860 or email us at info@campnac.com.

We understand that plans can change, and we’re here to help!

• Before May 31st: Camp week or program transfers can be made at no additional cost.
• After June 1st: Transfers are subject to a $20 processing fee per transaction.

Please note that transfers cannot be made directly through the Parent Portal. A member of our Camp NAC team will assist you with any changes. Simply contact us at 215-944-8860 or email info@campnac.com to request a transfer.

We recommend making changes as early as possible to avoid additional fees and ensure availability in your preferred programs!

Yes! Skip the Hassle of Packing a Lunch!

Camp NAC’s lunch program combines healthy, nutritious options with convenience for parents and campers. Our weekly lunch menu is available for all campers enrolled in full-day camps or Lunch Bunch, making it easier than ever to fuel your camper’s day.

All meals are provided by the Escape Resort Restaurant at the NAC.

What’s Included?

Every day, campers will receive:

• Daily Entrée
• Fruit
• Side Dish
• Dessert: A frozen fruit pop
• Beverage: Choice of 100% juice box or milk

How It Works:

• The lunch program is available for purchase on a weekly basis only (no single-day lunches).
• Lunches must be pre-ordered to ensure availability through your Parent Portal under the “Forms & Documents” section.

At Camp NAC, the safety and well-being of our campers are our top priorities. We take great care to hire highly qualified, well-trained staff to ensure a safe and enjoyable environment for every child.

Our Staff

• Our team includes primarily college students, recent graduates, school teachers, and our professional Camp NAC childcare staff.
• All staff meet the requirements set forth by the State, County, and NAC, ensuring compliance with all safety and childcare standards.
• Staff members participate in planned training and education programs to enhance their skills in child development, recreation, and supervision.
• Our team is composed of innovative and creative individuals who are passionate about working with children.

Camper-to-Staff Ratios

The camper-to-staff ratio is determined by the camper’s age and, when applicable, their behavior history, to ensure appropriate supervision at all times.

Average Ratios:

• 1:6 for 3–5-year-olds
• 1:8 for 6–8-year-olds
• 1:10 for 9+ year-olds

Yes! As part of our health and safety protocols, Camp NAC has Registered Nurses on campus, Monday through Friday, from 9:00 AM to 3:00 PM.

Our medical staff:

• Reviews all health and safety requirements before your child’s first day at camp.
• Ensures that all medical clearances are up-to-date to maintain a safe environment for all campers.

Important Reminder:
All medical clearances are due by May 1, 2025, regardless of your child’s first day at camp.

If you have any questions regarding medical forms or health protocols, please contact us at 215-944-8860 or email info@campnac.com.

Campers will have access to the zero-entry pool (highest depth 4.5ft), two-25ft. slides (48-inch height requirement), splash pad, and the lazy river at Escape Resort. Day camp staff, as well as certified lifeguards, will supervise all pool times. Lane lines are in the zero-entry pool to signify entering 2 ft. and entering 4ft. Each camper has swimming rules specific to their age, group & swimming ability. Please visit our guardian handbook to learn more.

Swim Testing –  Children will be swim tested at the beginning of their first week. The swim test is given by a Red Cross Certified Lifeguard and requires each child to demonstrate proficient swimming skills across the deep end of the zero-entry pool. Passing/not passing is up to the discretion of the lifeguard. Our 3 and 4 year old’s will not have access to the family pool or the splash pad. This age group does not have the option to take the swim test or swim in the water park, campers must be 5 years or older to do so. Once a camper passes the swim test, they do not need to re-take it for the summer. Campers who do not pass the swim test will be provided with a coast guard approved floatation device which they must wear during their time in the pool complex.

Swim Bands – Campers that pass the swim will receive a Camp NAC swim band and are required to wear it every day following that they attend camp. This band is required to wear for safety precautions and lets counselors know who already passed the swim test to ensure your child gets to swim the maximum time allotted. If your camper loses their swim band, your account will be charged an additional $5 for each swim band provided extra.

At Camp NAC, we understand that unforeseen circumstances can arise, and we strive to accommodate our camp families while maintaining the quality of our programs.

General Refund and Cancellation Policy

• Camp NAC reserves the right to cancel or change program schedules due to low enrollment.
• Participants who cancel camp at least 24 hours prior to the start of their registered day may submit a camp credit voucher request.
• A $50 non-refundable deposit per week and the non-refundable registration fee will be deducted from all credits.
• Camp credit vouchers are valid for up to one year and are non-transferable.
• Refunds are not available for programs canceled by participants at any time.

Illness and Injury Policy

• Camp NAC provides camp credits for a full week missed due to illness or injury, with a doctor’s note submitted within 10 days of the missed session.
• Credits will only be applied for full weeks missed.

No credits are offered for single days missed due to illness, injury, or other cancellations.

We recommend families plan their schedules carefully to maximize their camper’s experience and avoid unnecessary disruptions.

If you have a camp credit from a previous year:

• Credits are automatically applied to your 2025 Camp NAC account at the time of enrollment.
• Camp credits can only be used for Camp NAC programs and are valid for up to one year from the date they were issued.

Over the years, many parents have asked how they can show appreciation to our dedicated staff members. While tipping is not required, it is certainly an appropriate and thoughtful way to recognize staff who have contributed to your child’s amazing camp experience. The amount of the tip is entirely at the discretion of our camp parents.

If you prefer to show your appreciation with food, please:

• Ensure all items are peanut-free to accommodate allergies.
• Choose store-bought items that include a list of ingredients to ensure they are safe for everyone.

Your kindness and support mean the world to our team, and we appreciate your thoughtfulness!

We strive to accommodate requests whenever possible, but for safety reasons, we do not move campers to a different group until Tuesday of the camp week.

Additionally, group changes are only possible if there is availability in the desired group or program.

If you have any concerns or would like to request a group change, please reach out to our team at 215-944-8860 or email info@campnac.com, and we’ll do our best to assist you!

Regular Check-In (8:45 AM – 9:15 AM):

• Campers can arrive as early as 8:45 AM, with regular check-in running from 8:45 AM to 9:15 AM.
• Parents/guardians checking in during this time should use our express drop-off system at the side of the NSTC. Directional signs will guide you where to go.
  • Upon arrival, pull up to the stop sign with your camper. Starting at 8:45 AM, staff will direct you to designated drop-off zones, where a counselor will escort your child from the car into the building.
  • Parents/guardians may also choose to park and walk their child up to the building if preferred.

Before Care (Arrivals Before 7:00AM – 8:45 AM):

• Any arrival prior to 8:45 AM will incur a Before Care charge.
• Parents/guardians dropping off for Before Care should pull up to the front of the NSTC. If our “Honk When You’re Here” sign is outside, please honk to notify staff. If the sign is not outside, walk your camper into the building.

Late Arrivals (After 9:15 AM):

• Parents/guardians arriving after 9:15 AM should pull up to the front of the NSTC. Use the same “Honk When You’re Here” process if the sign is displayed. Otherwise, please walk your camper into the building.

Important Notes:

• For safety, cars may not line up in the car line prior to 8:45 AM for drop-off. If you arrive early, please park your car and wait for staff to direct you out of your parking spot once check-in begins.

Check-out times will vary based on your camp selection (see below).

NAC Early Learners Camps & Lunch Bunch:

• Parents/guardians picking up their child from Early Learners Camps or Lunch Bunch should pull up to the front of the NSTC.
• For convenience, a staff member will walk your child to your car upon showing your car tag or confirming your pick-up password. Alternatively, you may enter the building to pick up your child.

Full-Day Camps:

• Check-out for Full-Day Camps takes place at the side of the NSTC (same location as check-in) and runs from 2:45PM to 3:15PM.
• Pick-up starts no earlier than 2:45PM. Please do not line up for express pick-up before this time.
• Parents/guardians can either pull up for express pick-up or enter the building to pick up their child. Staff will escort your child to your car upon showing your car tag or confirming your pick-up password.
• If you need to pick up your child earlier than 2:45PM, please write a note to your child’s counselor, email the Camp Director, and pull up to the side of the NSTC upon arrival.

After Care, Lessons, and Specialty Camps:

• Parents/guardians picking up their child from After Care or activities like swim, gymnastics, art, cooking, STEAM, aerial yoga, video gaming, speed & performance, or jiu-jitsu lessons at 4:30PM should use the express pick-up system at the side of the NSTC.
• Pull up to the stop sign where staff will direct you to a designated zone. Your child will be escorted to your car upon showing your car tag or confirming your pick-up password.

Important Reminder:
Each year, you will be issued a new set of car tags for security purposes. Only share your pick-up password with trusted adults.

As the longest-running camp in Bucks County, Camp NAC operates from the first week of June through the end of August.

• Extended Summer Weeks: Please note that an additional fee is automatically added to the last two weeks of summer.
• Year-Round Fun: The fun doesn’t stop when summer ends! We also offer holiday camps throughout the school year to keep your camper engaged and entertained all year long.

What your camper needs depends on the type of camp they’re enrolled in. Below are guidelines to help you prepare:

Full-Day Campers

• Peanut-free snack
• Water bottle
• Bathing suit
• Sunscreen
• Lunch (if not enrolled in our Lunch Program)
• We encourage campers to bring their own towels.
• Click here to view our Lunch Menu.

NAC Early Learners or Lunch Bunch Campers

• Peanut-free snack
• Water bottle
• Change of clothes
• Sunscreen
• We encourage campers to bring their own towels.

Clothing Guidelines

We recommend dressing your camper appropriately for active, hands-on fun. Many of our activities involve discovery and play, so clothing should be comfortable and easy to clean.

Here are some key reminders:

• Everyday Essentials:
  • T-shirts
  • Shorts (be mindful of skirts for ease of movement)
  • Socks
  • Sneakers (no open-toe shoes for safety reasons)
• Weather Gear:
  • Lightweight jacket, hat, or rain gear for varying conditions
• Water Play Items:
  • Swimsuit and water shoes (designated for water play during extreme heat)
• Label Everything:
  • Please label all belongings, including hats, jackets, water bottles, and backpacks, to avoid lost items.

Electronic Policy

At Camp NAC, we prioritize outdoor activities and social interaction. To support this, personal electronic devices are not permitted during the camp day.

Policy Details:

• First Offense: Verbal warning.
• Second Offense: The device will be confiscated and returned at check-out.
• Third Offense: The device will be confiscated, and a parent/guardian must pick it up during regular hours.

Special Note:

• Campers bringing cell phones as a safety precaution must leave them in their bags. If they need to use their phones, they must inform a counselor.
• Campers are responsible for any damage or loss of personal electronics brought to camp in violation of this policy.

By following these guidelines, your camper will be well-prepared for a fun and engaging day at Camp NAC!

Yes, please email info@campnac.com to request a financial statement once your camp season has been completed. The statement will include our tax ID number.

Our Tax ID number is #23-203-9663.